The New Service Model | Oct 18

If the issues of the sharing economy can be overcome, it could transform the business models on which the economy has relied for years

There are companies that are known for good customer service, and then there are companies that are obsessed with their customers. These brands take it to the next level by offering personalized experiences, amazing perks, and quality products. They also listen to their customers, take advantage of data and technology, and create a seamless experience that provides great service and support no matter how customers interact with the brand.

For consumers the future of customer service cannot come soon enough. The customer experience landscape is ripe for disruption. Companies are slowly making progress toward more seamless and simpler customer experiences.